Privacy Policy

Last Updated: February 4, 2025

At CoinRex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and platform (collectively, the “Services”).

By using CoinRex, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

  • Personal Information: When you sign up, subscribe, or contact us, we may collect details such as your name, email address, payment details, and account preferences.
  • Usage Data: We collect log data, IP addresses, device information, and browsing activity to improve user experience and platform security.
  • Cookies & Tracking Technologies: We use cookies and analytics tools (e.g., Google Analytics) to track website activity and enhance functionality.
  • Third-Party Data: If you use third-party integrations (e.g., trading bots, exchanges), we may receive limited data from those services to enhance user experience.

2. How We Use Your Information

  • ✔️ Provide and improve our platform, features, and services.
  • ✔️ Personalize user experience and send relevant alerts or updates.
  • ✔️ Process subscriptions, payments, and transactions securely.
  • ✔️ Detect and prevent fraud, scams, and security threats.
  • ✔️ Comply with legal obligations and protect user rights.

We never sell your personal information to third parties.

3. Data Protection & Security

  • 🛡️ Encryption & Secure Storage: Sensitive data (e.g., passwords, payment info) is encrypted.
  • 🔐 Access Controls: Only authorized personnel can access user information.
  • 🚨 Regular Security Audits: We review our systems to prevent vulnerabilities.

Despite our best efforts, no online platform is 100% secure. Users should take precautions, such as using strong passwords and enabling two-factor authentication (2FA) where possible.

4. Third-Party Services & Integrations

  • External Links: Our platform may contain links to third-party websites. CoinRex is not responsible for their privacy practices.
  • Third-Party APIs: Some features rely on external APIs (e.g., DexScreener, CoinGecko). Their privacy policies apply when interacting with those services.

5. Data Retention & User Rights

We retain user data for as long as necessary to:

  • ✔️ Provide our services and comply with legal obligations.
  • ✔️ Improve platform performance and analytics.
  • ✔️ Resolve disputes and enforce agreements.

Your Rights:

  • Access & Correction: You can request access to or correction of your personal data.
  • Data Deletion: You can request account deletion at any time.
  • Opt-Out: You can unsubscribe from marketing emails and control cookie settings.

To exercise your rights, contact us at Support@coinrex.co.

6. Cookies & Tracking Technologies

We use cookies to:

  • 🍪 Enhance site functionality (e.g., saving preferences).
  • 📊 Analyze usage patterns (via Google Analytics and similar tools).
  • 🎯 Serve relevant ads (when applicable).

Users can disable cookies in their browser settings, but some features may not work properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Last Updated" date. Continued use of CoinRex after updates constitutes acceptance of the revised policy.

8. Contact Information

📩 For privacy concerns: Support@coinrex.co

📍 Address: London, UK